I've visited this location 4 times, 3 times were to replace either part or all of a food order. The 4th time I was about to order food but after waiting almost 7 mins without being noticed I walked out. I talked with the store manager and expressed my feelings and concerns. The store manager just wanted to send me on my way with some coupons and an apology. Sometimes, "sorry" isn't enough. I work in management doing food service and the service I got at this location was absolutely pathetic.
There was a shift supervisor working in the drive thru area that never turned around the notice the front counter if anyone was standing there, which I were. There was an employee that was ringing up another employees order,....neither noticed me. I felt like a ghost.. I'll never go back to this place again, ever.