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  • Brought my VTX1800 in for what I thought was a quick and simple job - needed a front / rear tire. Brought the bike in by appointment. Nearly 3.5 hours later, finally finished. 3.5 hours for two tires?? O the Honda books it shows 1.5H labor. I've personally removed and reinstalled both tires consecutively in about an hour. Granted they had to replace the tire itself - but hardly 3.5 hours worth of effort. While I was there, they were also working on another individuals tire - apparently, they broke the TPMS sensor while repairing and were having an issue getting a replacement to even work. Just my impression - based on this, and actually watching them in action, I have no faith in the ability of their service personnel. I think they have one or two competent guys - and if your lucky to get one of them probably okay - but they also have a handful that seem completely incompetent and incapable. Just my two cents...
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