I ordered a gift card from Inka Heritage over the phone. They charged my credit card that day, however after about 3 weeks, i still had not received the card in the mail. I called them several times and they had excuses about it being lost in the mail multiple times, however they never called me or tried to correct the situation. I then told them I wanted a refund as opposed to them "trying" to send it again after 3 weeks. They took my credit card info but I have still not gotten my money back. I will continue to fight with them but I honestly don't think they ever tried to send the gift card or have any intention of refunding my money. I would expect TERRIBLE service and poor customer interaction. At least NEVER buy a gift card from these scammers.