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  • Long time supporters of this brand. Heck, I ate Barros every day for lunch in high school at their moon valley location years ago. Now we live near Tatum and Dynamite and used to go to the branch near ace hardware although usually got delivery. This review is for my experience today at the new location at Cave Creek road. Dined in with the kids and the pizza is good so they finished their slices and I went back for more. No more cheese. Okay. Paid for another slice and waited......and waited.....and waited. I finally go back and wait at the counter. Over 20 minutes for a slice of cheese during the lunch rush. When I mentioned the wait, I received a snarky response. No apology much less an attempt at customer service. Pretty disappointing especially with kids in tow. I guess we will stick with carryout and delivery. Maybe this location will improve. Can't really blame the kids that work there but Barros used to really strive to be better than just a pizza joint. I guess like many things, growth dilutes quality.
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