OK so from the outside and its location it looks like it should be an Embassy Suites or Marriot. But once you are inside you are transformed/transported? to a place of wonderful service and relaxation. I can not comment on the price fairly as we were guests of TNT for the All-star game and didn't have to pay for the hotel room. The room was nice and all the common spaces were attractive and well kept. The room service we enjoyed was tasty and delivered quickly though pricey, not surprisingly. The staff make this hotel a gem and truly a Ritz Carlton. Every person we came in contact with treated us like we were the many VIP's who were staying at the hotel that same weekend. It was a marvelous treat, to get away. If the location was better or there were tennis courts I would have given it 5 stars.