Update: i have since talked to the store manager who was more than kind and helpful. Thank you, Nick, for helping me when i was more than frustrated, and going above and beyond, in my opinion. I really appreciate it! I thought i made a big mistake in buying my car, but when you talk to Nick you know that he will get done what he says he will. He even gave me a direct number in case i have any more problems, which is very kind. Thank you again!!