In a perfect world I would never have to mail anything. In fact before coming to this post office my last experience with the postal service was tagging along with my mom as she ran errands when I was little. There really hasn't been a need for me to use a post office until I decided to de-clutter my life and sold all my old text books on Amazon.
When I sold my first book I went to the post office and the worker there explained that books can ship under a special rate to keep prices down. Great! He walked me through all the options and I quickly became an old pro as I made a few bucks selling books I hadn't needed in years.
Fast forward to only a couple months ago when I needed to send certified funds. I was on a ridiculously tight deadline (I don't exactly check my mail daily and assume everything can be done online). I was panicked trying to find a way to get a money order as well as to the post office before it closed. I then realized the post office handles money orders too. The lady that helped me was super friendly and explained everything about the process and had everything completed in a matter of minutes.
The people who work here have always been friendly and amazingly helpful considering I started out pretty clueless about all sorts of processes.