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| - My experience wasn't horrible at HW but when you factor in the price of the meal I was dissatisfied. The service was slow and not good, it took five minutes for my wife to get her Coke, and her refill never came. But to be fair, it appeared the other waiters/waitresses were good. It was a good atmosphere for a classy steak joint. Bathrooms were excellent. But that may have been the high point. My NY Strip was good. Ordered medium, came out a little on the medium rare side but not a big issue. I was not a fan at how the pricey steaks did not include a potato or side, only a soup or salad. My soup came out lukewarm, and it was a shrimp/scallops soup but there was hardly any shrimp/scallops in it, just veggies. Double baked potato was great.
My wife ordered off the appetizer menu. Her scallops and mussels also came out warm, not hot, and that is very concerning for seafood. Her lobster bisque came out hot, but that was because they forgot it. And it was in my opinion too sweet to be a bisque.
I don't mind shelling out big $ for a steak meal, but this meal was not worth it. Go to Ribeye if you want a quality steak dinner.
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