Gelato is perfect - all the time. Staff is incredibly friendly and remembers you (not sure if that's good or bad). Owned by some awesome people. One time my husband brought home a flavor I didn't care for and when I sent feedback online, the OWNER replied to me within an hour, on a Saturday night, and told me he agreed with me and they would retire the flavor immediately. I cannot say enough good things, and I will go to the Gelato Spot as long as I live in AZ... nothing else compares!