I thought I would be able to install a stereo myself. The stereo I ordered online came with no instructions. I called up and luckily they were able to squeeze me in. They were worried it might not work so they just installed it to see if it would work. It took a few tries but eventually they were successful. I appreciate the effort the installer put in and how courteous and transparent the owner was. They are a great shop and worth giving a try. Overall they were great.