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| - I hurt my back recently, and after no improvement following an urgent care visit, I decided to schedule an appointment with APS and drove all the way from Gilbert to Scottsdale because that location had an opening within the week. What a frustrating, confusing, and ridiculous experience. Day one I saw an NP and Dr. Lynch. I had filled out the paperwork, and I indicated on there that the urgent care had given me a few days worth of an opioid for the pain. Both the NP and the doctor started their consultation by lecturing me about the fact that 1 in 5 people who take opioids daily end up dead, etc.. They made it sound like I was an addict looking for pain pills, faking my pain. They ordered an MRI, which I returned for the next day. The day after the MRI they managed to get me in to review the results, which was done with a different NP and doctor (they said something about Dr. Lynch not seeing patients for quite a while??). Turned out I had a torn and herniated lumbar disc. The NP I saw that day disagreed with the type of anti-inflammatory and nerve-pain meds Dr. Lynch had prescribed, and said she was calling my pharmacy with different meds and to stop taking what he'd prescribed me.
I was whisked away to the chiropractic side of the office, and despite their assurance, no my insurance would NOT pay for that, so now I'm stuck with that bill (plus the $250 for the MRI I had to self-pay and $50 deductibles for each office visit). They insisted I get epidural injections and their surgical facility hasn't stopped blowing up my phone to schedule those! From all the research I've done, these injections only help about 50% of patients and shouldn't be done so quickly...you should try to let the body heal on its own for a while instead. They also wanted me to do physical therapy. What I found so frustrating was the lack of explanation...what are the benefits, what are the risks, in what order do I do these different things (PT, chiro, injections), who do I follow up with and when, etc. Nothing was answered and I left in pain and confused.
When I picked up the prescriptions the second NP called in, I was so frustrated to see she'd prescribed Ibuprofen (which I'd already been prescribed at the urgent care and was taking for a week and a half, as I had told her) and Tramadol, which I'd indicated on my paperwork that I had a probable allergy to (nausea and vomiting the couple of times I'd tried it in the past).
I quit. I'm taking it easy at home, letting my body heal the best it can, and if need be, I will be finding a DIFFERENT doctor to help me. This was a very expensive and frustrating lesson to learn, but in the future I will be giving more weight to the reviews of others!
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