there are 2 idiots that work there. I have always shipped my fed ex there. I pack them in my own boxes. well just this day ticked me off from ever going there. I was told my edges on the boxes wont be accepted because they were coming up. so I asked him to just tape it down. he told me my boxes were too thin and I had to rebox them in fed ex boxes. so I asked for the size that would fit, he gave me an extra large box and mine was small. then he said he could pack it in another box for a fee for the box and shipping materials. he nit picked my packages and refused to take them. as I was being hassled , another customer was being told hes too late for the last pick up because the fed ex truck was already there. so my worker and the other worker starting going at it about the other customer. I interrupted and told the customer the late pick up at the other fed ex on Scottsdale road. the worker helping me snapped that they had their pick up already and said I was wrong. well I am not wrong because I ship there when I am running late for this centers early pick up. so anyways, I drove 10 mins more just to avoid these idiots and they accepted my boxes just fine.