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  • What a rotten day this was. Started out leaving Austin, TX late due to weather issues. Missed our connecting flight in Dallas. Finally got a flight to DC and then to Pittsburgh. Every ticket agent was rude like it was our fault. Paid for first class and sat in coach the last two flights. Had to pay $23.00 for a stale sandwich, chips and a Coke even though first class, 1 row in front of me got an included hot meal and free drinks. Finally got to Pittsburgh 8 hours late. Too tired to drive to Johnstown so another $250.00 for the Hyatt at the airport. Is now 11:26 and time for bed. I understand the weather issue and can deal with coach instead of first class. The reason I gave one star is the way my wife and I were treated like garbage. American Airlines sucks. By the way, no type of refund available for no first class seats left. We paid $1700.00 each for round trip tickets. Coach would have been $550.00 each.
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