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| - I am reviewing this place as someone that has been here on multiple occasions for lunch and dinner. At this point, I am so-so on recommending. As a DT phoenix place, I want to see them succeed, but they need work:
If you read the less than great reviews of this place, a common theme about the serving staff comes up. These are correct, service is not the best, but I am here to defend them to a degree. Put simply, they are overworked and never seem caught up. My first thoughts are always "they need more help." They always seem stressed out, and still try to be friendly and personable..so good on them. But please, hire 1 more staff member, and most of these complaints would disappear. Because the food is decent - not bad by any means IMO.
Where I can't defend this place at all and has become a total turn off at this point, is the identify crisis they seem to be having between wanting to be a nice place to eat, or part of the DT bar scene.
They have a very nice bar and happy hour specials, but with it the constant blasting of music that requires you to talk loudly to the person across the table. Whether lunch or dinner, this obnoxious music is present. And we aren't talking just loud in volume, but think Eminem and Lincoln park. Angry, stress inducing songs, that even a younger audience would find off putting for a dinner with friends. I love Eminem, but this is only suitable for a grungy college bar. Seriously, youtube "somewhere i belong" by Lincoln park to understand what you may be subjected to here.
TLDR: Hire more staff, focus on the food, change the station, and reduce by 40 decibels.
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