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| - To start off, I am always up-to-date on all my Vegas deals and news. I gamble 90% of the time at Total Rewards props, stay at Total Rewards props, and even have their credit card. That being said, I usually know what to expect at their Vegas hotel rooms.
It was not my idea to stay in a Jubilee room however my mom (64) wanted to stay in a newer room(still several years old) although I could have stayed a few comped nights in their North tower rooms. Anyways, $528 later (5 nights including Friday and after fees) I think she regretted it. Checking in was simple. Asked for a "high room" and was given room 5625....overlooking somewhat the Paris pool i.e. a lower floor. The young lady who assisted me said they were "booked"....Ballys must be a huge draw on a Monday in June (sarcasm to the 10th power).
Nonetheless, got to our room and were graciously greeted by a huge wet white stain on the carpet 5 feet from the door. It didn't look like what I was orig thinking (wild guess) but it was the size of a child's hand. No clue what it was. Ok, whatever. Next, turned on the bathroom light, and there were two plastic razor blade covers in the middle of the bathroom floor. No, not in a corner or under the sink but literally right in the middle of the floor. Put Helen Keller in a maids outfit and even she could have spotted them. No excuse for that. Ok whatever. But what's this...my wifi wont connect to my iPhone....but what about that absurd resort fee Im paying daily? So down to the desk I go. Im cool with it, totally laid back and so if Miguel who helped me. Told me he would send someone up immediately to clean the stain (wasn't gone until next afternoon) and also as a courtesy refund a resort fee of $32+. I checked my account today and it was refunded as stated. Wifi the next 4 days was spotty although the casino wifi was usually good.
And then finally, I come back from the casino the second day checked in and my mom says..."the toilet bubbles." Wait, what? Are you drunk mom? "No, the toilet bubbled when I was on it." What do you mean bubbled? "It literally bubbled." Low and behold the toilet did bubble several times over a 4 day period to the point that one night we left the toilet seat open and the next morning there was water all over the ground....cool Ballys.
Im returning in 4 weeks but this time with my girlfriend. Booked the North Tower and already know its dated and what to expect but its basically free MINUS MY $32 WIFI!
The few employees I came in contact were just fine. Courteous and friendly. This was from my experiences at NOSH, the casino bar, and cage.
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