It's not that their wings aren't great. Because they are. It's not that their food isn't good. Because it is. I can go on about how they have a varying and eclectic beer selection but I'd have to point out that they are EXTREMELY overpriced for most of their drafts. You can find much of the same drafts throughout the city and even downtown for MUCH cheaper.
And then there's the service.... Oh boy.... I guess if you're in the "click" and you are BFFs with the staff it may be a different story, but every time I go there it's a struggle to get anyone to acknowledge me. I'm not asking for a lot - simply a nod, a smile, a "I'll be right with you". I'm in the industry and I pay attention. Unacceptable. You lost a customer tonight. Maybe that matters to you, maybe it doesn't. I can guarantee my friends and I won't be coming back any time soon. Too bad. But then again, I can find similar wings elsewhere and, when it boils down to it, that's the only reason I ever came.