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| - I am very upset at the service I received at the Starbucks located inside of the Eaton Centre (kiosk near the fountain). Yesterday I visited the Starbucks; excited to order the toasted white chocolate mocha. The lady that took my order had set up the payment method of debit on the machine, and after my card read "approved", she gestured as to where to pick up my drink. I waited and waited for my drink and watched others whom ordered after me, receive theirs. I then decided to ask where my order was and then they began to make it. However, after the barista finally handed me my drink, she accuses me of not paying for it and claims that her, as well as everyone else, did not acknowledge me paying for it. Despite her rude tone, I was offended and almost embarrassed because I did, in fact, pay for the drink. I even checked my bank account to see that money had been spent. I have never received such disturbing customer service at other Starbucks, let alone at any other stores. I am very disappointed.
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