UPDATE: In retaliation to me posting my review the company has POSTED my personal information online (credit card, drivers license & phone number) in addition to referencing me as a "DUMBASS" via a page setup on their site in an attempt to THREATEN and INTIMIDATE into removing this review apparently. WOW!
I recently rented the Ferrari 488GTB which was in poor mechanical condition. The brake pads were completely worn, about 50 miles outside of Vegas I noticed the brake service indicator light was on and multiple other prompts came on after that. In addition there was this horrid brake squeal coming from the brakes (pad indicator) as well as a lot of play with the brake pedal. Furthermore the the stopping power from the brakes just wasn't there! I returned the the car shortly after picking it up due to safety concerns for myself and my passenger only to be told that this was normal with the car (brake squeal) and the service light needed to be reset.
I was treated very poorly by Josh (Manager) and Attwood and told it was my fault and that I had abused the car and generally just talked down to with both of them ganging up on me at the service counter. I told them I'd be writing a review and contacting my credit card company, ONLY then did they offer me a FULL refund NOT to write about my experience...PATHETIC!
I did not take them up on the REFUND but I'm sure many people do. I really question all the 5 star reviews for this company!