I thought the speedy service on a sunday afternoon was great. They assessed the problem quickly and took them about 45 mins to do the work. The technician,Matt I believe, was friendly and even gave me the option to find the part myself and fix since it wasnt something difficult to do. I have been known to make matters worse so I went ahead and let him get the part and resolve. told me it would be about a week, but he was out in 2 days and fixed the issue no problem. Cost seemed a bit high, but of course I never price checked since it was an emergency and was pleased with the service they provided. Plus it was a cool looking van that they had! Will use them again in the future if needed, which hopefully is NEVER!