I only gave one star because it's required. The only review for this company is by the owner himself. He is the one who comes to do the "inspection". He is rude, uneducated in the bed bug field and inadequate. They treated my unit twice. Cleared me said I was" good to go ". After I showed him a live bug and Told him my family was still getting bit. I had another company come out and I was not cleared. If you are ever unfortunate enough to go through this experience please do not waste your time with this company!