Horrible customer service. Tried to be as easy going as possible about one of my items breaking during shipping. Was told they would not replace the one item, would not order a new one because it's out of stock, won't let me know when it is in stock and ultimately said too bad here's your money back. Sephora hooked me up though with 5$ off just for dealing with Ulta, at least they show customers they appreciate them. Won't be back.