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| - If it wasn't for my last incident there, I would definitely rate this a 5. I love this place. I go there regularly and see Christie who is FABULOUS! Ask for her, you won't be sorry. It's super cute, super comfy, super clean and is in a great location. You definitely pay more than the cheaper places, but the finished product is worth it. My polish lasts longer, my feet feel amazing for weeks afterwards and the professionalism can't be beat. Ok, so I know you're wondering about my last incident... long story short, I made a reservation and the chick who answered my email forgot and didn't put me and my mom down. So when we arrived, they didn't have our reservation. Now, people make mistakes, no big deal, however, what irritated me was that SHE (not putting any names on blast) didn't take accountability and instead kept making excuses. THAT ladies and gentlemen is what really made me mad. I did receive a very apologetic email afterwards and offer to make things right. Which I appreciate. Hopefully SHE learns that taking accountability and a heartfelt apology goes a long way. (And yes, I'm still going back there, after all I love this place)
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