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| - Roys used to be one of our go to resturants. Used to be being the optimal phrase.
Tonights experience was the last straw.
After being told that the earlist we could be seated in the main, or outdoor, area, was 8:30, we were told we could sit at the bar and still enjoy the full menu. It was 7:00. When we left at 8, there were still empty tables.
We ordered drinks and looked over the menu. My wife has not been impressed with her choices the last few times and I have been so, so. After questioning our server about how serveral of the dishes were prepared, and getting very non-commital answers about how creamy they were, we settled on a shrimp risoto dish and herb scallops and halibut dish with polenta.
My shrimp was over cooked and my wifes halibut was tasteless. Her scallops were good but the polenta was very creamy.
Overall the meal was no where worth the almost $100 cost that Roys charged.
The biggest complaint though was the service. Not only was.our server non-commital about how the food was prepared, I assume because he was a bartender and not a main room server, he never once asked how we enjoyed our meal. His tip was.indicative of our displeasure.
As we left the resturant, we voiced our bad experience to the lady up front and again we were dismissed.
The customer.service and the food is terrible and we will never return.
What a shame!
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