So this is only the second review I've ever written on Yelp but truly had to because I had such a horrible experience here. I went in to have a shellac manicure, everything was fine, the staff was friendly enough... but after the first coat the polish started looking odd... like little bumps and dents forming though it didn't get hit or anything. The solution was to put another coat and a top coat on and it would go away - it didn't. I asked for it to be taken off and they were insistent that only a few nails needed to be taken off (though all of them were somehow ruined). After some argument I told them I didn't want that so it was all taken off and a different colour (basically a clear because I was scared to do anything else) was put on. Well... TWO DAYS (shellac should last around 2 weeks) later it was all chipping... horrible. I went back and they refused to give me a refund or take it all off and do it again... or just take it off. The only thing they would do - after arguing with me in front of everyone - was take off the 1 or 2 nails they thought were the worst and re-do them. I don't get my nails done often and it's a treat... and quite honestly that was such a waste and really horrible service. I would rather save the money, go less frequently, and go to Her Majesty's Pleasure where I've had the best shellac manicure ever. I would have been completely okay if they had just returned my money because stuff happens... but the arguing and rudeness was way too much. Not going back!!