I'm giving this review after countless visits with the same issues in different forms. Your order will more than likely be wrong or you will have a long wait if you dine in.
I called in an order and was given an estimate wait time of 30min. No issue I arrived about 35 minutes later , the order was ready. The issue it was the WRONG order. Completely inaccurate in an effort to speed the process I tried to call and now no one is answering. I give it a few minutes call again they pick up and hang up. I was upset and requested a full refund.
The service every time I have dined in or out is slack and pure sorry and lazy. At some point and time you have to take accountability and make the right wrong with customer service recovery and employee training. The manager on sight refunded us however I would advise to not be a patron until some re training is done with the staff.