I have been going to EWC for years now. I love this place. I have four different waxing packages with this company; brows, lip, Brazilian, and underarm. I used to go to the one next to Desert Ridge. I had a great waxer there named Christine but unfortunately she parted ways with the company. After she left I decided to try out this location. It is closer to where I live and myself and friends have tried other waxers at the Desert Ridge location and were less then impressed. My first time waxing at the Camelback location I was a bit nervous because of some past experiences I have had at the other location. Judging from past experience at the end of the day I think your waxing experience rises and falls on which waxer you receive. EWC tries to tell you otherwise; that all their waxers are all equally as good due to the extensive training they receive but I have not found this to be the case. I lucked out at this location and received a great waxer named Kelley. She is very polite and does very thorough work. She is great at shaping brows, does not leave any hair behind and the Brazilians are fairly painless (sometimes it can be very painful depending on the waxer you have and also how long you have been waxing). She also is good at keeping conversation going so you do not feel so uncomfortable during your wax.