Incompetent management made this a very unpleasant visit. Aside from the line ups that are to b expected on Boxing Day, they had staff who appeared to be just walking around trying to look busy with out customers. Given the size of this store a person at the front to answer questions would've been a lot more helpful compared to lining up with people who appeared to had less manners than a barn yard animal, With the hopes of getting what I wanted(with everyone wanting to accomplish different things),this entire season bestbuy has left me with a very bad taste, this situation combined with the sales people who treated me like a chump(by trying to tell me apple products don't have software for writing papers, making a spread sheet and designing a presentation) all in the hopes of selling me a subscription to MS office. This all after realizing the gift I was purchasing was a must have gift... Tsk Tsk!!! Very disappointing