The staff was really polite and friendly. The problem we had was that The A/C in our room didn't work. We tried to just stick it out but when the room hit 78 we requested another room.
It took the staff about 40 minutes to relocate us. Our new room had working A/C but the bathroom door didn't close.
The swimming pool and jacuzzi are nice, I just wish they had a bar like its set up to have. All in all the place is pretty average, I wouldn't pay more than 80 bucks a night.