This dealership used to be ok and more friendlier but ever since the last time I went about 1 month ago I am taking my business somewhere else. I used to go to the dealership upon mostly my wife's request and for it just being located nearby. Pretty much for convenience and thinking that a dealership would be dependable.
I had a a/c compressor changed due to just warm air blowing which cost an arm and a leg but in the middle of summer you just have to do what you have to do to get it done. After about 5 months or so the air started working erratically and brought it in again. The front counter was rude and not willing to help without charging me an $160 diagnostic charge. I thought this was ridiculous and they did not relent.
I am now looking for a new service center for my repairs. Upon writing this review I am over at Japanese Car Service because of their Yelp reviews and their diagnostic charge was only $43. Way below Acura's ask. We'll see how this works out and I will be writing a review in the future.