My Specialized MTB saddle finally gave out after 10 years. Tried a WTB brand from Performance bike but the railings prevented the seat from going back far enough.
At the Ray & 101 Global store Tim double checked the saddle size I needed using the Specialized tool that showed the hip bone placement and then recommended a couple of possible choices. Those choices were on bikes in the store so he let me try those to find the best. Though not at his store, he called the Ray & 36th store to be sure they had it in stock.
Now I know that a lot of sales people would just push a solution and be done with it, but I appreciated the help and concern to make my long Sunday climbs up South Mountain consistently rewarding. After all, years have gone into tweaking the bicycle adjustments and selecting the best tires, pressures and grips. A good saddle is just part of that process.