Patty is the OWNER & RECEPTIONIST she has been nothing but HORRIBLE to deal with in every way. I had my account on auto payment and they kept forgetting to use card on file so locked me out twice (and it was their fault)! She actually said to me today "I hope you come and get your 2 surf boards today so I don't have to barge you another month of rent". EXTREMELY UNPROFESSIONAL! EXTREMELY RUDE! WORST STORAGE EVER. WORST CUSTOMER SERVICE EVER! If I could I would rate ZERO STARS! She obviously doesn't need the business! I had two 2 units there and moved simply due to the owner Patty and her rudeness, sarcasm from an owner is unbelievable to me!