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  • Normally love the place and while knowing it was busier than normal on NYE like normal I called to place an order, was told when I called no need to order there will be a "steady stream " of pretzels coming we out should be able to grab and go. No problem. Get to the location in bridgeville and see a line to get in the store again understanding go through the drive thru again a wait no worries. After about 30 minutes get to the window place my order was told I would have to wait another 20-25 minutes I asked why was told that they were busy which was understood but I was told that a "steady stream" and would be on and out. The young lady who waited on me said to her manager she was ignoring me cause I questioned the additional wait. Finally another young lady came in a huff to assist and handled my order I tried to pay but she wouldn't accept that was not my intention as I do purchase these for nearly all our parties however I may have to rethink being in the customer service industry for a good deal of my life it was odd how these group dealt with pressure and very off putting
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