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  • If you would like to be lied to, cheated, swindled, and ignored, then I highly suggest you visit Honor Health for your hospital needs. Where do I even begin? My one-year-old daughter was scheduled for a VCUG with Honor Health. About one week before the procedure, I received a phone call from the financial department informing me the procedure would cost a specific amount and I was welcome to pay it now or afterward (I checked online and found this to be a normal rate for a VCUG). I opted for afterward. I was also told I would get another phone call to discuss the medical side. I never received that call. After the procedure, I received a bill for four times what I was told the procedure cost (four times more than a reasonable/average rate). I immediately called customer service and was told, oops, we can't explain the giant difference. I left a message for a supervisor that was never returned. I called again. I was told I could submit a quality of care letter. I did that. No one ever contacted me about my letter, so I called again. I was told to call back. Okay. I called again a few weeks later. I was told my daughter now had three procedures on the day she had her VCUG! Three procedures! Like magic--one simple twenty-minute procedure turned into three expensive procedures! I left a message for a supervisor by the name of Renee Kwanza wanting an explanation of how it's possible my daughter had three procedures when she only had the VCUG. Of course I received no return call. Now, I'm looking at paying this monstrous, unjustified, excessive, lie of a bill or having it sent to collections. Honor Health should change their name to Dishonor Health. Shame on them for treating their patients this way. I will be filing a complaint everywhere I can about the way they've cheated and treated me and my family. You can see from their reviews online, just how terrible they are. They also have an F with the BBB. Save yourself a massive headache and loads of heart ache and stay away from this terrible hospital. They don't care at all about you or your health. All they care about is how much money they can swindle out of your pocket. Shame on you, Honor Health. You make me sick.
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