--Update----
After I talked to the head office, the same manager called me and said she's gonna check the security camera ( this is just because she was told to do that by head office . When I went to the store I was told that they didn't see my transaction history and so I just have to leave the store not to bother them)
Then 10 mins ago I just received the call saying that I was right I did not receive the change.
Again, I'm upset not because I didn't get a change, but because manager didn't listen to me and she told me to leave the store.
Also my money is still missing in the store.
How can I trust what they are making, providing, or saying any more.
TOTALLY 0 STAR !!!
The only good thing is Aroma head office lady is very polite and professional.
However no more aroma ever again.
0 star for this location.
They technically called me "" lier ""
I went to this store and did purchase a couple items yesterday.
However I realize later on that I didn't receive the change back.( about 15 CAD)
So I went back to the store( 1mins after I left the store) and asked them if they see my money in the till.
They had my receipt ( not a receipt but a paper for them to make drink), which means that there was a transaction between them and me.
Anyways I was told to contact later on because right now there's no proof that I didn't receive the change .
So I went back to the store next day and explained again.
However believe or not the store manager told me that "" THERES NO TRANSACTION HISTORY OF MINE"
So there no point us talking here and I was told to leave the store.
Also other worker told me that I might drop the change.
Who can drop the 13 dollars and some coins?!?!
What a horrible customer service !!!
They told me that I didn't purchase yesterday.
She just walked me away and helped other customer telling me leave the store without even looking at me.
I never ever go back to this location even now feels like never ever Aroma again because of this store.
I do suggest you guys make sure that you get a right change and be careful!!! if you leave anything in this store it might not come back to you.