When my family moved here in 2013 we were so excited to learn that there is a Taco Mac in Charlotte. We immediately started going to the South Park location about once a month or so. Unfortunately, we have never really been impressed with the staff at this location, but we kept coming back for the beer selection and the laid back atmosphere. After today's meal, I feel like we are done. The whole experience was just a nightmare. They were understaffed. Which we can be empathetic about.
HOWEVER...
We ordered drinks that never came. Our appetizer came out incomplete. My $10 salad was almost all lettuce and MAYBE had an ounce of chicken on top. We were charged for four beers even though we only ordered two. A different waitress put hot food down right in front of my 15 month-old baby. My margarita was so watered down, I couldn't even drink it. And, the whole experience took over an hour and a half.
My husband almost has his PhD with the Taco Mac "Brewniversity". That's a lot of money spent at one restaurant! I'm sorry to say, we won't be coming back to this location and if we do visit s Taco Mac, it will be back in Atlanta.