I've been here twice now. The first visit was horrendous and deserves a 1 while this morning's visit deserved a full 5 stars.... My advice is to go early. I went right at 9 this morning and was promptly seen by a great physician. When I went a few hours before they closed (my first visit), staff was extremely rude and uncaring. They told me they didn't have time to see me, despite me telling them it was an emergency and I couldn't even move and needed urgent care. I had to beg the physician to see me. She only agreed because I told her I wasn't going to leave, I was in that much pain that I honestly couldn't get up. She acted like she did me a huge favour... But this is your duty as a physician. I'm a medical student myself, and it's our job to care for people who need urgent care, even if it makes you 5 minutes late to go home.