My friend and I came here for the happy hour pricing (on a weekend!). We were very excited to have the cucumber vodka drink (which I can't remember all the ingredients of and want to recreate it but they don't post their drink menu online that I can find).
Anyhow, our waitress at the start seemed attentive as we kept asking her to give us more time as we decided what we wanted. She took our orders without writing the items down and had to come back to ask me what I said I wanted as my side (again) and how I wanted to cook my burger (didn't ask the first time). I was watching the clock as I normally do when happy hour comes close to an end and we didn't see her for nearly 10 minutes. At this point happy hour had passed by and I no longer wanted a drink. Even when our food came she didn't come to check on us to see how our food was. When it looked like we were wrapping up with eating she brought the check to the table. My friend said "Excuse me, I actually want another drink." It was like she was trying to rush us out of the restaurant even though there were about 10 open tables nearby. I'm not really sure if she was new or just trying to get out of work. She brought my friend's drink about 10 minutes later and brought the check with the drink. Again, I'm aware this isn't Mastro's but I'm not sure why we were being rushed out of the restaurant when there were a few other tables other than us there and plenty of open tables. We sat around after her drink had completed for another 30 minutes and never had our water replenished.
They can definitely up their service game.