the food is pretty good. you get out of it what you combine, and i think that the open grill is actually pretty cool.
this place gets two stars because their customer service is pretty bad. one time i went, i was basically told they couldn't serve me because it was an hour before close. the last time i went with my girlfriend, we sat at the bar (because the greeter tried to put us in a corner and i wasn't keen for that) and the bartender looked at me as if we weren't supposed to eat there.
does the environment produce bad customer service? i mean, it's not like mcdonald's or burger king...but i just expected a little bit more welcoming behavior and not feeling like im rushed.