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| - I wanted to leave a four star review. This is shoe repair, leather dying, upholstery, etc. How can this be a five star service? So I tried to figure out a way it could be better....
I first met John, the owner, at a Christmas trade show. He had Elephant skin boots and they were half as much as I thought they should have been, so of course I bought them. I had a pair in the eighties pre-ban and they were the best boots I ever owned. I had the soles rebuilt four times and the uppers once and I was so sad through the nineties and 2000s that I ever let them go.
Now the sad part. These new Elephant skin boots were UNCOMFORTABLE! I thought they'd break in, I thought I was just used to cushioned shoes, something would improve. Nope. They hurt my feet. I thought maybe John could stretch them so I took them back. He new exactly what was wrong, added two pieces to the heel to take pressure off the top of the foot and bingo! Great Boots. How did John understand so much about podiatry and leather all at once? Since then I've bought sting ray boots, kangaroo boots and even ostrich boots. My Franklin Covey day timer got loved to death and he rebuilt it and dyed it a better color. The prices have always been reasonable, even with high end exotic materials. The turn around has never been more than two days, usually one. He's never freaked out when I forgot to pick something up. I won't go anywhere else. I can't think of a way he could improve. So that's why a leather man gets five stars.
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