I don't know what this persons problem is but Sharper Vision Eyecare is NOT what he is saying it is. The entire staff is perfectly friendly, the doctors are even better, they have an amazing selection of glasses, the wait time is good for an office setting, and they definitely DON'T push you on upselling. Yes, they do ask if you're interested in different eye tests and they list the price but once you say no, that's the end of it. My family and I have been going there for 8 years or so and we have never once been disappointed with anything. They always have taken great care of us and we've never had a problem with insurance. If I could give them 100 stars, I would.