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| - I have to say, two years later exactly and I'm a tad (which isn't much) happier than I was the last time I visited here.
Check in would have been a breeze had they actually reserved the right room for us. I hate smoking, but my husband does smoke. When we booked online he specified a smoking room because there was an option. When we checked in the desk clerk said they had no more smoking rooms available. She was not personable, not nice, not bubbly. I looked over at our friends who were checking in a few check in spaces next to us and I really wished we had that lady. I could over hear her telling our friends that the Californians that have been moving to Vegas are making smoking in Vegas rooms more and more difficult. Doesn't make sense since there's smoking inside the casino and pretty much everywhere else. The lady told our friends that she'd send up some ash trays to their room. The lady that was helping us left to ask if sending us ash trays was okay, she came back and said that it was. Score!
In my previous review I said that I was deathly afraid of the elevators in the pyramid. Not exactly sure why I was, but turns out you need to slide your room key card into the slot and then push the floor number. Duh! The incline isn't bad either and the elevator doesn't shake as much as most of you say it does. It's a pretty cool ride actually.
We booked the pyramid spa suite. Very nice and spacious and a nice spacious spa tub. One complaint, there aren't any jets in the spa tub. The room was clean unlike the last time. My husband asked the maid that was cleaning the room next to us if she had any ash trays. Because the floor we were on was non smoking, she said it would be difficult for her to find some on our actual floor but she would try. Keep in mind that the desk clerk said she'd send some up. She never did. Five minutes later the maid knocked and had two ash trays in her hand. So very nice of her to go out of her way to make my husband happy! I was a little piffered to hear our friends say that someone very quickly brought them their ash trays. Clearly their check in lady was a nice person and ours just didn't give a damn. It is so sad that our friends had a room double the size of ours, they had pyramid soaps and a do not disturb sign. Those are things that should have already been in the room!
Two more complaints: the fridge in the room wasn't working at first. We had to unplug the fridge to let it thaw out, we removed the ice and re-plugged and it started working. Also, the air conditioner doesn't work at all. I write this at 2 am because its so hot that I can not sleep at all it's that hot! I also don't know why the room that was directly above us on the next floor up had a room double the size of ours and we booked the same exact room as they did. It's irritating when you shell out a lot of money and you are how dinky your room is compared to your friends room.
Room decor is pretty outdated, but the TVs compared to the TVs they had here two years ago are a definite upgrade. Bed is so/so when it comes to comfort.
I really like that this hotel is linked to Mandalay Bay and Excalibur. There's also a pretty nifty tram that you can take, but there are two and it can get kind of confusing as to which one to take and getting off of tram I and getting back on to tram II to get to Luxor, blah blah blah.
Check out was a breeze. Just click the check out button on your check out email and there ya go.
And also, those timeshare people gots to go. It was so bad I had to walk past them and just say no every single time. I can't even count on both hands how many times I was harassed. No. I do not want what you have to offer!
Probably going to look into staying at Excalibur or MGM next time. Sorry Luxor.
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