I rarely leave poor Yelp reviews, but after about 3 poor experiences (out of maybe 5), I'm pretty irritated. The staff is incredibly unhelpful - when asked a simple question about their products, the cashier told me she didn't know and didn't even bother to help me find the answer. Meanwhile, I'm holding two leashes attached to two large dogs in one hand and she didn't bother to see if maybe I'd like her to hand me my large bag of dog food. And nobody else wanted to see if I might need help out to my car. Or up to the counter, for that matter. They are rude - when I walked in with a large puppy who has never experienced all the good smells of a pet store, one woman just blatantly said "well who's walking who?" I don't care if it's a joke or not - I did not ask her for her opinion on my training methods of my 5 month puppy.
Petsmart may be the closest store to my house that carries my dog's sensitive stomach food, but I will not be back. I'll be headed to Amazon for my food, toys, and treats from now on.