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  • I've been bringing my 2004 330ci to SW Bimmers for about two years now, and even though I live about 35 miles away, I wouldn't go anywhere else, under any circumstances. You have to trust your doctor; you have to trust your dentist; and you have to trust your car guys. And boy, do I trust them. First, they tell you what's wrong, and what it's going to cost to fix it. Then they stick to what they say. My main computer went, and they went all over the world looking for a refurbished or second hand one (I'm one of those folks who own a BMW and is NOT rich). Finally, we sent my faulty computer off to Florida to have it refurbished as we couldn't find one anywhere, and I just could not afford a new one. They had quoted me a price "out the door," and I'd done enough computer searching myself to know that price was super good. But when they computer came back, my battery had gone bad, and failed to hold a charge. They put in a new battery, but still held to their original price. Not a penny more. One of my first repairs with them was to replace the windshield spritzer, install new bushings, and have an oil change. I'd gotten a quote from the dealership (ouch!), and SW Bimmers did the work--same exact stuff, same BMW parts--for a smidge less than a THIRD of the dealership price. You read it right--not half price, not "a lot less," but a THIRD of the dealership price. And in half the time! I'd walk to their shop to do business with them. No, no fancy espresso machine in the waiting room, but darn good coffee and a smile on everyone's face. The technician will actually come right out and explain what he did, and they let me know what repairs or work will be needed down the road and their cost so I can plan. However, I know they wouldn't let me drive to the end of the block if they felt the car wasn't 100% totally safe and absolutely road-worthy. I love these guys so much, I made them a cake--a real, totally from scratch cake, yellow with chocolate butter cream icing--and delivered it to them because they "always have my back" and I appreciate their honesty and integrity.
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