Food: 4 stars
Service: 2 stars
Management: 1 star
The service is awful, but I think it's only because they're extremely understaffed. Why haven't the managers hired more cashiers? Why does management only have ONE cashier working mornings while the line is piling up 6 parties deep & 2 people are on hold for take out?
The cashier seemed nice but stressed out and not as friendly as I'm sure she could have been if she had help at the front with her.
Update:
I've come back a few times and ordered ahead since I know it takes a long time to wait I store and even then I've had issues with food preparation. I finally decided to talk to a manager and she was very happy to help fix the issues. I really appreciate the good management response and I'll continue to eat here.