What am absolutely horrible experience. I went through the drive thru to grab something fast. I will not be returning to the location. I was the only one in the drive thru, and after waiting 15 minutes for my meal, I finally went inside. I tried several times to get employees attention while in the drive thru, but nobody ever responded. Once inside, I waited another 3 minutes for my food and when I asked why it took so long, the employee said she needed to get the manager. I continued to wait, and when the manager finally came to speak to me, his response was that "this never happens". End of the day, I waited almost 25 minutes to get my meal.