Only one side of the drive through was open, but they didn't have it marked in any way, so I wasted a few minutes there. Once I was on the right side, it took fifteen minutes before I had my food. The sauces I asked for weren't there and they gave me the burger (which he had confirmed was a burger) in the chicken sandwich form, which I don't like. The employees were clearly understaffed and working hard, but rushing.