I love a good bagel, and I got a good bagel there. However, another guest was ordering and saw a massive spider crawling in the lettuce container. She decided not to eat there and when she left the staff joked that it happens all the time and what did she expect from something that grows outside. I understand that this does happen, but the spider shouldn't have made it all the way to the food line, neither should the staff have made fun of the guest for being too grossed out to eat there.