4-5 stars for service but that food is dismal. Wow. French toast is not that difficult but wow. Challah bread is yellow not white. The bread is the main thing that can make a break French toast. Then the custard has to be right with the correct amount of saturation. Big View Diner has it all wrong. It was painful because the server was trying her best to excuse the lackluster FT dish. To be honest, the southern USA has issues on how to make a decent Challah bread anyway. Oh well...Nyc here I come again for FT!