The salon is very nicely set up. They have an excellent selection of nail polishes for you to choose from. As I arrived there I was confident and excited for a pleasant experience. Once I got seated in my chair for my pedicure, I began soaking my feet and expected the pedicure to begin. Abruptly, the nail tech walked away and started on someone else's finger nails with no notice or explanation. Once she finally began the pedicure, she spent a lot of time on all of my feet except the heels. That is the area that I really needed them to work on and exfoliate. From my feet she should have been aware. However, she barely looked at them. She spent at most, one minute on them with a pumice stone. I asked her, if that was it, and she told me I could pay five dollars for the chemical. Now I normally don't have a problem paying, but I didn't want to this time. Now, there is no reason she couldn't have spent more time. Maybe a whole two minutes. I was very dissapointed. I will never visit the salon again. It may be nice inside, but it isn't what it seems.