First few times this place exceeded our expectations and I gave five stars, but since my last review of Lou's we've been back three more times and been disappointed all three times. Not sure what happened, whether it's chef or other issues but it's just not the same. Order was wrong twice, ordered hash and got home fries instead, and then this last time my tiny poached egg was hard boiled! Another time we waited an exceedingly long time for our order with others around us receiving their food even though they arrived later and ordered way after us. We questioned the whereabouts of our order and after about another 20 minutes were finally served. Not sure it's worth driving all the way here anymore.